Last Updated: August 2026
HorizonViaggi respects your privacy and is committed to protecting the personal information you provide when using our website or booking our travel services.
This Privacy Policy explains what information we collect, how we use it and how we protect it.
1. Information We Collect
When you contact us, request a quotation or make a booking, we may collect information such as:
- Full name
- Email address
- Phone or WhatsApp number
- Travel dates
- Number of travellers
- Pickup and drop-off details
- Hotel preferences
- Passport or identification information where required for a booking
- Payment and transaction information
- Any other information you voluntarily provide to us
2. How We Use Your Information
We may use your information to:
- Process and manage your bookings
- Provide quotations and travel assistance
- Arrange hotels, transportation, guides, flights and other travel services
- Communicate with you regarding your booking
- Respond to enquiries and customer support requests
- Process payments and refunds
- Improve our website and services
- Send service-related communications
- Send promotional information where permitted and where you have provided appropriate consent
3. Sharing Your Information
We may share necessary information with trusted service providers involved in fulfilling your booking, including:
- Hotels
- Drivers and transportation providers
- Government-licensed guides
- Airlines
- Activity and attraction providers
- Payment service providers
- Other suppliers necessary to provide the services you have booked
We only share information that is reasonably necessary for providing the relevant service.
4. Payment Information
Payments may be processed through third-party payment providers.
HorizonViaggi does not intend to store complete card numbers, CVV numbers, banking passwords or OTPs on its website.
Customers should never share their OTP, CVV, password or banking credentials with anyone claiming to represent HorizonViaggi.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and provide a better browsing experience.
You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if certain cookies are disabled.
6. Website Analytics
We may use analytics and similar technologies to understand how visitors use our website, such as pages visited, approximate location, device type and general browsing behaviour.
This information helps us improve our website and services.
7. Reviews
If you submit a review or testimonial, the information you choose to display may be published on the relevant tour or package page.
Please avoid including sensitive personal information in a public review.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Third-Party Websites
Our website may contain links to third-party websites, including travel platforms, payment providers or other services.
HorizonViaggi is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
10. Children’s Privacy
Our services are intended for general travellers and are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
HorizonViaggi
Website: HorizonViaggi.com
Email: [info@horizonviaggi.com]
Phone/WhatsApp: [+918650119098]